Shipping and delivery

This page reproduces the shipping section of Speero's terms and conditions, which remain the governing document. Where the two differ, the terms apply.

Shipping and Risks

1. Clients must provide Speero's delivery personnel with the correct and complete address; Speero is not liable for errors in recorded addresses.
2. Every effort is made to ship orders within agreed timelines. However, Speero holds no responsibility for delivery delays in circumstances beyond our control.
3. Ownership of the product transfers to the buyer once shipped, and Speero retains ownership until then. After this time, the buyer may claim refunds according to the cancellation and return policy.
4. Risk of loss or damage transfers upon delivery; no refund is due unless specified by the cancellation and return policy.
5. Shipping charges are variable by item type. We offer clients the freedom to choose a shipping provider and notify them of the estimated cost beforehand.
6. If a pre-paid order is returned by the shipping company to our warehouse, the client must pay an additional shipping fee for re-shipment within two months of the original order date.
7. If a pre-paid order is returned and two months pass with no client response after multiple communication attempts, Speero is not liable for the order.

Read the full terms and conditions, or talk to us if something here does not cover your order.